Frequently Asked Questions

Everything you need to know about shopping at Natasha's Top Shelf.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I determine the right size for me?

Each product page features a detailed size guide. Since we curate pieces from various designers, we recommend checking the specific measurements listed to ensure a perfect fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated during the checkout process.

How can I track my package?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.