Returns & Exchanges

At Natasha's Top Shelf, we want you to feel confident in every piece you wear. If your selection isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.

1

Initiate Your Request

Visit our online Returns Portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing